Privacy Policy
Effective Date: January 1, 2025
1. Introduction
Absolute FL HVAC Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solarhvac.com or use our solar HVAC services.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name (first and last name)
- Email address
- Phone number
- Physical address (for service delivery)
- Property information (for system sizing and quotes)
- Energy usage data (for system recommendations)
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Device information
- Pages viewed and time spent
- Referring website
3. How We Use Your Information
We use your information to:
- Provide solar HVAC quotes and consultations
- Schedule installations and service appointments
- Process payments and warranties
- Send service updates and maintenance reminders
- Respond to customer inquiries and support requests
- Improve our products and services
- Send promotional materials (with your consent)
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service Providers: Installation partners, warranty providers, and maintenance contractors
- Equipment Manufacturers: Gree, Kinghome, and AAC for warranty registration
- Financial Partners: For financing options (with your consent)
- Legal Requirements: When required by law or legal process
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure data storage systems
- Limited access to personal information
- Regular security assessments
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request data portability
To exercise these rights, please contact us at info@gree-america.com or call +1 (786) 536-7837.
7. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies are necessary for website functionality, while optional cookies help us improve our services.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" above.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Absolute FL HVAC Inc.
2520 West 78th Street, Unit 5
Hialeah, FL 33016
Email: info@gree-america.com
Phone: +1 (786) 536-7837